FP3000 says it is Unlicensed after an Update was Installed
This is a common issue and occurs when the software update was installed in a different location than when it was previously installed. Ie on a different drive and/or in a different folder on the PC or USB device.
If the software gives the message "This software is Unlicensed..." then this is almost certainly the case.
If the software says "This software is not licensed for this computer.." then this is a different issue and you should contact Champagne by email for a license key.
To resolve the problem re-install the update in the original location - the CHECK button on the screen may help you locate the original installation.
The default installation folder is C:\FP3000. Try installing in this folder.
Also make sure you have not installed the software in a sub-folder of the FP3000 folder - e.g. C:\FP3000\FP3000. The installation software can do this if you are not careful.
If all else fails we can relicense the software to get you running. However all of the user data (flight plans, aircraft data, configuration settings etc.) will not be present. This is not going to be a problem if you have backed up the FP3000 software user data (using the BACKUP drop down menu on the AIRCRAFT screen) prior to installing the update, as the documentation recommends. Contact us via email (Support@ChampagnePCServices.com.au) to get the software operational via a license key that we can email you - we will need the version of the software you have installed, e.g. V6.6c. You also need to tell us whether it is a normal PC license, or a USB license or a Server license.
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